Waterhouse Ideas

Testimonials: Building, Office, Toilet & Common Area Refurbishment


A big thank you to all

Testimonials from some of our Clients

PaceNeil Gaydon CEO of Pace:

“As a global growing business, we need to represent innovation whilst also being aware of our impact on society. Our brief for this project was, not only to work with the heritage of the building, but to meet and, if possible, exceed the standards set for modern buildings for energy efficiency.”

“The refurbishment by Waterhouse has totally satisfied my requirements and I trust them to continue in the same vein.”

Graham Barker Facilities Manager of Pace:

Waterhouse have taken the vision we had of building a gym at Pace and have designed and created just what we imagined. We wanted a gym at Pace that would rival any other commercial gym, we have not been disappointed by the end results.”

“We were very clear that we wanted a gym that would stand up to any commercial operator, Waterhouse have taken that vision and turned it into reality. The gym has opened to excellent staff feedback, with early membership take up beyond our expectations.”

Jones Lang LaSalleRichard Osborne, Associate Director at Jones Lang LaSalle:

“We have developed an excellent working relationship with Waterhouse over the years and we have found them reliable, always keep to deadlines, willing to solve difficult problems on site and work with diplomacy and consideration to other tenants. Overall we are happy with the philosophy of the company and will happily continue to use them.”

“Although the majority of the Fountain Precinct building has been refurbished we continue to have involvement with the building managers to maintain and upgrade areas as they become available.”

Michael Jack, Building Surveyor at Jones Lang La Salle:

“We have previously worked with Waterhouse and have found them a company we can trust, cost effective and reliable. We chose to use them at RPMI rather than a Darlington firm due to their in-house joinery team and Project Management as communication is always the most important asset in a refurbishment.”

“Just a quick note to let you know that I spoke with Susan this afternoon and she expressed her delight with how Waterhouse have performed on this project, she said Waterhouse have been very professional at all times onsite and made a potentially difficult contract very easy for her and all staff onsite. She asked me to pass this on to all. So if you would like to pass this onto Dave who she particularly praised and the rest of the lads on site including
CTS. I have worked with Susan and RPMI at Darlington for the past 3 years and this is the 1st time I have received this type of feedback about a contractor. RPMI are a national client of JLL so this should bode well for future contract instructions.”

“Lets hope for more of the same in the next two weeks as JLL would echo Susan’s sentiments to date.”

WYGTony Claassen, Project Manager at WYG:

“WYG invited Waterhouse to plan and refurbish their head office in Arndale Court, Headingley, and to provide a budget cost estimate for undertaking the works. Waterhouse proposed functional schemes that not only delivered more efficient workstation layouts but also visually pleasing solutions that enhanced the working environment for WYG’s staff and their client visitors.”

“Throughout the office planning and refurbishment, the Waterhouse Team was found to be creative, co-operative and crucially managed to control the cost budget despite the inevitable changes while the works were underway. Their site staff managed to keep to the tight programme restraints, sometimes through weekend working, despite overcoming unforeseen conditions including the discovery of asbestos containing materials.”

DTZMatthew Twigger, Project Manager for DTZ:

Waterhouse fully met, if not exceeded, the Clients design parameters and achieved a very successful Project within a tight programme, on time and on budget, to an excellent standard.”

“Top Qualities: Great Results, Personable, Expert.”

Paul Northey, Building Surveyor for DTZ:

“May I take this opportunity to thank you for you work on this project, and should you have any
additional queries or questions, please do not hesitate to contact me directly.”

Commercial Estates GroupStephen Throp, Building Surveyor for Commercial Estates Group:

“I was more than happy with the toilet refurbishment works carried out by Waterhouse who cooperated with Building Management throughout the 48 week contract period in order to undertake the works in a phased manner so to reduce inconvenience to tenants.”

“John has run Waterhouse through periods of boom and recession and never seems to lose his personable approach.”

“I have employed Waterhouse on numerous occasions since 1998.”

King Sturge LogoColin Harrop, Senior Associate, King Sturge:

“May I take this opportunity to thank you for your hard work in connection with this project. I have discussed the project at length with the client and the client is particularly pleased with the final appearance of the completed scheme.”

John Skelton, Skelton Consultancy:

“I have commissioned John and his colleagues at Waterhouse on a number of office interiors, fit out and building refurbishment projects over a 20 year period. Waterhouse’s consistent approach, with continuity of staff and sub-contractors, has ensured that the quality and value of their work is excellent and I have no hesitation in recommending them to my clients & colleagues.”

Nigel Price
Senior Solicitor, Ford & Warren:

“John and I have mutual interests in the property world. He is passionate about his business and delivery of an excellent standard of service to his customers is of paramount importance to John.”

Richard Green
Partner, Garbutt & Elliott Accountants:

“John runs a very professional operation with a key focus on quality and client service.”

Amanda Dodd
Greenworks @ Jewson / Saint Gobain:

“Thanks Leon. This week has been a great success. I can’t thank you enough for all your efforts.”

Stephanie Hall
Building Surveyor, EC Harris LLP:

“Many thanks once again for doing such a great job at both of the sites, it seems to be very rare that test
centres give positive feedback so it is much appreciated..”

Ma’moon AI-Deen
Project Manager, Greengate Properties Ltd:

“I would like to thank you for the way you handled our order as you were very professional and very caring
when you dealt with us. Hence, we would like to confirm the order as you have detailed in the attached